Unit 24

When It's Not Nana

Kad nije nana

Kako ste?: The Formal How-Are-You

Goal: I can greet and address people formally: kako ste, Vi, gospodine, gospođo.

Research on heritage speakers is blunt: they command the kitchen, not the podium. You already own the kitchen. This unit hands you the podium: Vi is not distance, it is a gift you give strangers, and Bosnians notice a young person who knows when to give it more than they notice any accent.

AudioBosnianEnglish
kako ste?how are you? (formal)
Viyou (formal)
gospodinsir / Mr.
gospođama'am / Mrs.
kako se zovete?what's your name? (formal)
izvolitehere you are / how can I help you (formal)
doviđenjagoodbye (polite)
kako si?how are you?
dobar dangood day / good afternoon
hvalathank you
drago mi je što smo se upoznalipleased to meet you (formal)
kako ste, gospodine?how are you, sir? (formal)
molim Vas, sjediteplease, have a seat (formal)
hvala Vam lijepothank you kindly (formal)

Mogu li...?: Polite Requests

Goal: I can ask for things politely: mogu li, da li biste, molim Vas, hvala Vam.

Bosnian politeness is quiet but strict: hoću works at nana's table, mogu li works everywhere else. The magic combination for any counter in Bosnia is izvinite + your request + molim Vas + hvala Vam.

AudioBosnianEnglish
mogu li...?may I...? / can I...?
da li biste...?would you...? (very polite)
molim Vasplease (formal)
hvala Vamthank you (formal)
izviniteexcuse me (formal)
nema na čemuyou're welcome / don't mention it
oprostiteexcuse me / sorry (formal)
možete li pomoći?can you help? (polite)
ponovitesay it again (polite)
molimplease / you're welcome

Halo, ovdje...: Formal Calls & Counters

Goal: I can open a formal phone call, book an appointment, and survive any counter: ovdje..., trebam termin, kada radite?

When to switch back to ti? Rough map: family, friends, and anyone your age in a kafana are ti; doctors, officials, shop staff, your friend's parents, and every gospođa with a handbag are Vi until further notice.

AudioBosnianEnglish
ovdje...this is... (on the phone)
trebam terminI need an appointment
kada radite?when are you open?
dođitecome (polite / plural)
sjeditehave a seat (formal)
u petakon Friday
halohello (on the phone)
doktordoctor
zovem se...my name is...

Next unit: Sevdah & Stories.